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Look, we need to talk. A lot. When we first met, you made us feel special. But now? Now you want us to give you money if we want to talk to our friends. To be honest, lots of our friends warned us about you not to name names but to definitely name names: But we ignored them and trusted you because we loved you.

Now we find ourselves questioning our entire relationship. Are you listening to yourself? Do you know how ridiculous that sounds? Are we making you horngry, baby? Image credit and best name ever goes to: Chica Chocolatina. But we loved you, Facebook, so we tried to understand you and your algorithm.

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Maybe you think our food-related pick-up lines and sexy tater tots memes come out of nowhere, but we spend a lot of time trying to make people happy. Seriously, we dedicate at least an hour a day to finding a word that rhymes with Havarti because we want to write the first-ever cheese Sonnet.

All we do is give, and all you do is take. We give you text posts, delicious food photos, coupons, restaurant recommendations… and what do you do in return? You take them and you hide them from all our friends. Maybe you steal our random musings about pork buns and claim them as your own.

Posting something that most of our friends see is like biting into a burrito and actually getting all seven layers…never gonna happen. Not cool, Facebook, not cool. At least not anymore. When we log in to Facebook, we want to see what Aunt Judy is doing next weekend hopefully baking us cupcakes and read hilarious headlines from The Onion and see pictures of a cat who got his head stuck in the couch cushions.

Instead, we get this:.

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It makes us think all you care about is money. Why should we have to wade through a dozen promoted posts about how to lose belly fat are you trying to tell us something? Just no. We made mistakes too. We actually paid for some of those annoying promoted posts. Also, YOLO. Look at all these new friends, we thought.

And this girl in… Dubai? WTF Facebook!? That makes about as much sense as getting a pepperoni pizza and only one slice has pepperoni on it. We hardly recognize you with all the facelifts you had. Take a look back. Just saying, but maybe you could take a lesson from this amazing webpage for the Space Jam movie. Not to hit below the belt, but we have a lot more fun when we hang out with Twitter and Instagram. You might have noticed that when Ellen decided to take a selfie of beautiful people being beautiful, she did it on Twitter.

And she got so many RTs, she broke it. The whole site went down. When was the last time you got that much action? Yes, you read that right. Eat24, the company that is always telling customers to Like our page, post on our wall, and ask us for coupons on Facebook… is deleting its Facebook. This is real. Maybe so many of our friends will write on our wall to say goodbye that your API will break.

So have a nice life and good luck playing Words With Friends alone. Any last words? Confess your love of brussel sprouts, admit that you still suck your thumb, reveal your celebrity crush. Get the Eat24 app and summon egg rolls to your couch. Want to know what happened since we closed our Facebook page? Find out. Spoiler Alert: I love this! Their app let me order and charged my card from a restaurant that was actually closed for the evening. I gave up on the perpetual hold at their customer service number so I tried the live chat that they promote on their app.

Here is the response I got followed by crickets….

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Please excuse our s.. Be with you soon! And thanks for understanding. You rock: I ordered before putting my two small children to bed only to find out that my food was NEVER coming. Not sure if trolling or badly written post scriptum…. Come on over to Google Plus — I like your writing style! Being pissed, it makes two of us, and perhaps we are not the only. My one and only experience with eat24, has been very negative. My credit card it was charged by eat24, and the restaurant.

I was lucky, I guess, to talk to their customer service and they assured me of a reimbursement that never happened. Not even a courtesy email. Please drop us a line at media eat Judging from your response to Mr. I pay twice for a pizza, and that is all. Never again. Good for you! I had my 1st bad experience with the restaurant that I use Eat24 for.

It looks like Eat24 is good at getting what they want or showing how to shut them down. After waiting two hours and never receiving my food…. Better double check your business relationships. I have been a costumer of Eat24 for years and have had good and bad experiences but more good ones. Today I place an order on a new restaurant I did not see before and food was expensive, but I wanted to try, so I placed my order they said 45 min. To an hour, but it took two hours, unbelievable it was close to my home and on top of that it was just warm not hot when they brought it.

So , I was upset and contacted eat I Talk to someone very nice who help me until he g. How do we know that these people complaining about EAt24 are not paid to give negative reviews and detract from the topic at hand? Our biggest regret about leaving facebook is the loss of one of our communication channels with our customers.

But luckily we can still continue that here in the blog comments and elsewhere like Twitter EAT24 and on email at media eat We know it can be a pain to deal with customer service, but if you experienced an issue, we would love to get to the bottom of it for you on live chat at eat I think that we should not blame eat24 for everything, if we did not get our food deliver, or if it took two hours to get there, or if you did not get a refund which the restaurant agreed to give you. Eat24 is just like a bridge service between you and the restaurants.

They do have a duty too to make sure you get the food but does not have the total blame for the outcome. We should be thankful we have this service, it saves us the trip to go to the restaurant, and we can eat in thecomfort of our home.


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Besides if you have a bad experience with one restaurant, try another they have many on their directory. God bless you. The site is designed well but technically sucks. Then the prices showed up differently when checking out, and then correctly on the receipt?? Hi Patricia, thanks for your kind words. Hey John, thanks for letting us know about this.

We love eat24! Have never had a bad experience. That saves us from going out. So, thanks. Eat24 no longer has a facebook page so as to not have to deal with public acknowledgement of their deteriorating customer service. I have been using them every week for 2 years to order food for my office- every time a significant amount of food. She never did, but the restaurant did.

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When I called and asked them if they were going to do anything to keep our business, she asked me what kind of a credit I thought was appropriate. Straight up laughed at me. And that was that. Really disappointing, Eat I expected much better from you. Hi Tatiana, thanks for letting us know about this. The one thing we really miss after leaving Facebook is the loss of one of our communication channels with our customers.

But luckily we still have Twitter and the comment section on this blog. We know it can be a pain to deal with customer service, but we would love to get to the bottom of this for you if you could drop us a line at media eat Thank you so much Eat24… You feed our family at least once a week!!! Keep up the good work, and I will keep using and promoting for you!!!! Happy New Year…. Well I told Charles in customer service that whoever wrote this should get a raise. Did you have an issue with our iPad app?

Drop us a line at media eat It no longer provided the organic interaction with my friends, families and businesses that I prefer. EAT24 thanks for using your corporate voice to say what most of us have experienced and known. Solid writeup and super funny. Eat24 please come to our social site http: What we have is permission marketing and passion marketing. Also, if you have any suggestions, comments or just want to send me a funny joke my email is donna teamup.

WTF, yep seems they just could not stay away. Glad you enjoyed! This is a lot of heresay, conjecture, and misinformation taken out of context. I own a marketing company, and do this for a living. Sure, you CAN be more effective on Facebook by paying for ads. These days, through the use of custom audiences and lookalike audiences, and video preferences, you absolutely can reach people pretty cost-effectively. Actually, in most cases, when you do it right and have at least even a modest email list which Eat 24 surely does , you can event spend very little money. You have a choice to keep exploring ways to create great content that people will interact with…or just do better advertising and targeting on Facebook.

Like I said, I own a marketing company, so this is what I do for a living and have been doing it for decades years on Facebook.


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  4. Because we are making creative posts and have an engaged following. That last part is key. Very interesting counter-point you make. Filled with many refuting facts. Jon Loomer: Search Engine Journal: And if you really want to do something about it…contact Circle Marketing to help you out: Im in the exact same arena as eat24 but just at a local level. Our job and only passion is to provide content to our followers.

    Content of food and restaurants..

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    Thats it but as EAT 24 perfectly place it, its an ad network now and not a social network.. Id have to say that that the hook now for them is the social network aspect.. It should be marketed as an ad network and if we like you, you may get some free traffic from it. But do NOT count on that free traffic organic traffic.

    Write a post and see what type of engagement you get? Write it again exactly the same later on but this time with a boost and let me know what type of result you will get.. Bottom line, you show our posts, we will get engagements. So much time and effort to please your followers and big brother Facebook decides what they want to show MY followers.

    Whats the point of doing all the work if no one sees it.. Im right behind you eat Just need a bit more time and see you on the other side.. Good job!! What happened? Did somebody drop the ball? Thanks will do so!!! I also own a delivery site and not easy at all.. Cant get anyone to sign up.. Would love to show if interested.. Great job!! Eat24 is a good idea in premise. However I just used them today, found good and bad things. Unfortunately the bad far outweigh the good when making use of their services.

    Sure the way to order is friendly and easy to understand, the various checkout methods are an added bonus and they have a lot of my favorite restaurants. I shall now but in a quote from Eat24…. Enjoy your food, enjoy the time you get back in your day, and most of all, enjoy the delightful feeling of being taken care of. Your only job is to enjoy every minute of it. Or rather more importantly where is the food I paid for 2 hours ago? Hey Ariana, ouch. Your staff is really too immature to handle a job.

    And they even say so!! Ohhhhhhhh, I see. And of course your deletion absolutely proves your immaturity. Later losers. The fact Facebook shows only certain things unless you pay to reach your own audience that you built with hard work, is ridiculous. I post things basically daily, whats going on, is facebook is not showing you those things. I post things basically daily, whats going on, is facebook is not showing you those things…. So here I am, paying, to reach people who already signed up to see what im trying to say… nah man.

    Hi Jill, thanks for letting us know about this. Can you send us a screenshot of the stuff you think was deleted? They will monetize your product at tge expense of your user experience. They will put banner ads in every free pixel and ram sponsored posts down your throat. All in the name of making more money. I personally have been debating doing this very thing. I decided against it, I will tell you why. I was fine on facebook until, I decided to promote my book and open a second page.

    I never used it much before anyway. They revealed my birthday, I asked that it be kept private. Still I stayed. I travelled a lot, it was a good way to stay in touch with many. Without the toll charges before Tango etc.. I am staying because of my followers who have a different experience because of me, as business owner and writer. They look forward to my posts. I owe it to them. I would suggest you do the same.

    Inspirational quote of the day: Remember to call Mom. Tap our App: Become a VIP! Get Our Weekly Email: About Our mission is to keep you from having to cook, shop or wear pants. Order today, leftovers tomorrow. Did you just solve dinner twice? Yes you did. Latest Tweets.